Privacy policy
Version 07.2026 (ISP-EN)
Gazosa La Fiorenzana | Privacy Policy for our Online Shop
Your privacy matters to us as much as the quality of our Gazosas. On this page we explain in a simple and transparent way how we collect, use and protect your personal data: no unnecessary jargon. If you have any questions, you can write to us at any time at shop@gazosa-lafiorenzana.ch. Happy reading!
The original language of this policy is Italian. The English version is provided solely for ease of understanding and has no legal value. In the event of any contradictions or ambiguities, the original Italian text shall prevail.
RESPONSIBLE PARTY
Ponzio - Tonna SA
Gazosa La Fiorenzana
Via Cantonale 52
CH-6537 Grono
📞 091 827 13 49
✉️ shop@gazosa-lafiorenzana.ch
SECTION 1 | GENERAL PROVISIONS
Art. 1.1 ISP | Data Controller
This online shop is managed by Ponzio – Tonna SA, owner of the Gazosa La Fiorenzana brand, Via Cantonale 52, CH-6537 Grono.
Art. 1.2 ISP | Scope
This policy applies to the Gazosa La Fiorenzana online shop and describes how we collect, process and protect your personal data when you purchase our products, contact us or browse the site.
Art. 1.3 ISP | Legal Basis
Data processing is carried out in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the European General Data Protection Regulation (GDPR).
Art. 1.4 ISP | Updates
We reserve the right to update this policy at any time. The updated version will always be available on this page.
SECTION 2 | DATA COLLECTION
Art. 2.1 ISP | Online Purchases
When you place an order, we collect the data necessary to process it and ship your products. This includes: first and last name, shipping and billing address, email address, phone number and payment details.
Art. 2.2 ISP | Contact Form and Email
If you write to us via the contact form or by email, we collect your name, email address and the content of your message. We use them exclusively to respond to you.
Art. 2.3 ISP | Website Browsing
Every visit automatically generates some technical data: IP address, browser, operating system, pages visited, date and time. This data is used to ensure the website works correctly and remains secure — it is never linked to your identity.
Art. 2.4 ISP | Newsletter
If you subscribe to our newsletter or place an order, we save your name and email address. You can unsubscribe at any time by clicking "unsubscribe" at the bottom of any email.
SECTION 3 | USE OF DATA
Art. 3.1 ISP | Order Management
We use your data to process your purchase, organise the shipment, issue the invoice and keep you updated on your order status.
Art. 3.2 ISP | Service Improvement
We analyse browsing data in anonymous form to understand how the shop is used and to improve it. We want finding your favourite Gazosa La Fiorenzana to be as easy as possible.
Art. 3.3 ISP | Communications
We will only contact you when necessary: to confirm your order, notify you of a shipment or respond to your request. If you have subscribed to our newsletter, we will occasionally write to you with news and offers.
Art. 3.4 ISP | Legal Obligations
Some accounting data must be retained by law for up to 10 years. This is not our choice, it is required by current Swiss law.
SECTION 4 | COOKIES AND TRACKING
Art. 4.1 ISP | What Are Cookies?
Unfortunately, not the edible kind. Cookies are small files saved on your device when you visit any website. Some are essential for the shop to function (without them, for example, the shopping cart wouldn't work!), while others help us understand how the site is used.
Art. 4.2 ISP | Google Analytics
We use Google Analytics to analyse website traffic in anonymous form. Data is transferred in compliance with applicable regulations.
Art. 4.3 ISP | Cookie Management
You can manage or delete cookies from your browser settings at any time. Please note that disabling certain cookies may affect the functioning of the shop — like the shopping cart — and that would be a real shame.
SECTION 5 | EXTERNAL SERVICES
Art. 5.1 ISP | Social Media Plugins
Our online shop may contain links or plugins from social media platforms such as Instagram and Facebook. If you interact with these elements, the respective operators may collect data according to their own privacy policies.
Art. 5.2 ISP | Google Maps
We use Google Maps to show you where to find us. The use of this service is subject to Google's privacy policy.
Art. 5.3 ISP | Mailchimp
We use Mailchimp (Rocket Science Group LLC) to send our newsletter. Your data is processed in accordance with their security standards and removed from the list as soon as you unsubscribe. More info: mailchimp.com/legal/terms.
Art. 5.4 ISP | Hosting
Our website is hosted by Hostpoint AG (Neue Jonastrasse 60, 8640 Rapperswil-Jona, Switzerland). The technical data of the website is stored on their servers in compliance with Swiss law.
SECTION 6 | SECURITY AND RETENTION
Art. 6.1 ISP | Security Measures
Our shop uses SSL encryption for all transactions. We have implemented technical and organisational measures to protect your data from unauthorised access, loss or modification. Please always bear in mind, however, that the transmission of information via the Internet and other electronic means involves certain security risks, and we cannot guarantee the security of information transmitted in this way. After all, we didn't invent the Internet. Hey, we just sell Gazosas here.
Art. 6.2 ISP | Sharing with Third Parties
Your data is shared only with strictly necessary partners: couriers for shipping, payment services and hosting providers. No one receives it for their own commercial purposes.
Art. 6.3 ISP | Data Retention
We retain your data only for as long as necessary. Order data is kept for up to 10 years for tax and accounting obligations. Newsletter data is deleted upon unsubscription.
SECTION 7 | YOUR RIGHTS
Art. 7.1 ISP | User Rights
In accordance with the FADP, you have the right to access your personal data, correct inaccurate information, request the deletion of your data, object to processing for marketing purposes and request the portability of your data.
Art. 7.2 ISP | How to Exercise Your Rights
To exercise any of these rights, contact us at the email address provided above. We will respond as soon as possible. We are real people: promise.